Services

Get the right level of Clinical UX support.

Some problems need a quick expert review. Others need deeper research, an assessment or ongoing leadership.

A simple place to start

Not sure where to start?

Start the Pulse Check for a quick view, or book a chat if you already know the issue.

For organisations

Find the problem. Improve the work.

Healthcare problems rarely sit in one place. Products, people, workflows, incentives and clinical risk all affect each other.

01

Clinical UX Consulting

Research, strategy and hands-on support for complex healthcare products and services.

See consulting →

02

Clinical UX Maturity Assessment

A detailed review of how well your organisation understands and uses Clinical UX.

See the assessment →

03

Clinical Heuristic Evaluation

An expert review to find usability, workflow and clinical risk issues early.

See the review →

04

Fractional Clinical UX

Senior Clinical UX support for teams that need ongoing help without a full-time hire.

See fractional support →

05

UX Mentoring & Coaching

Practical support for UX professionals and teams working in healthcare.

See mentoring →

06

Career Coaching

Career support for clinicians, UX professionals and people making a change.

See career coaching →

How I work

Start with the problem, not the service.

01

Understand the situation

Get clear on goals, people, evidence, limits and assumptions.

02

Find the real uncertainty

Work out whether the main issue is the interface, workflow, behaviour, operations, business model or organisation.

03

Choose the smallest useful next step

Use only the review, research, workshop, assessment or support that the problem needs.

04

Leave you better equipped

You should leave with clear evidence, actions and tools your team can keep using.

Not sure what you need?

Tell me what is happening.

You do not need to pick a service first. Tell me the problem and we can work out the next step.

Talk it through →