Clinical UX for better healthcare

Making healthcare technology and services better for all.

Supporting healthcare teams to make products and services safer, easier to use and better suited to real care.

Beyond the interface

Design in healthcare is more than just polished interfaces.

Good healthcare design must fit real care, support behaviour change and help close gaps in health.

01

Clinical risk reduction

Find and reduce design problems that could lead to harm.

02

Real-world workflows

Fit products and services around how care really happens.

03

Healthcare behaviour change & health equity

Design for behaviour, access and the different barriers people face.

04

Better outcomes

Bring it all together to make healthcare safer, fairer and more effective.

What is Clinical UX?

Easy to use does not always mean right for healthcare.

Clinical UX looks at how patients and clinicians experience healthcare products and services. It brings UX together with clinical work, behaviour, safety and the wider health system.

Good design must fit real workflows. It must also consider evidence, access, safety, trust and how a service will work in practice. The screen is only one part of the experience.

The key question: will this work safely and well in real healthcare?
Ways to work together

Choose the support that fits the problem.

Start small, or go deeper when you need to.

01
Free self-assessment

Clinical UX Pulse Check

Thirty questions that show patterns across six areas of Clinical UX practice.

Start the Pulse Check →

02
For organisations

Clinical UX Consulting

Research, strategy, reviews and senior support for healthcare products, services and teams.

See consulting →

03
For individuals & teams

Mentoring & Coaching

One-to-one support for UX people working in healthcare and clinicians moving into UX.

See mentoring →

Start here

How mature is your Clinical UX practice?

Get a quick view across six areas and see where a closer look may help.

Example profile
68%
Directional
not diagnostic
UX Base
72
Inclusive
64
Respectful
78
Rigorous
61
Ethical
70
Innovative
63
Experience

Medicine, UX and digital health in one perspective.

From clinical medicine to digital health, Dr Gyles Morrison has seen how poor systems can make good care harder.

His experience spans healthcare, pharma, digital health and service change, with a focus on understanding the real problem before building the solution.

Selected organisations and clients
For UX professionals

Healthcare is a hard place to learn by trial and error.

Mentoring gives you a place to work through hard problems, get feedback and build confidence in your own judgement.

“At the time I needed a mentor I was unclear what I was looking for but I understood as a one-woman-design-team that I needed guidance. Dr Morrison unpacked the challenges and concerns I had and reaffirmed my value as a designer, helping me manage work dynamics, timelines and design debt.”
ACAalia Coovadia
Aalia CoovadiaSenior Usability Analyst • South Africa
“Dr. Morrison has vast experience in the clinical UX field and is passionate about mentoring and developing emerging UX talent. He has a treasure trove of resources, expertise and patience and his input is a must if you want to take your career to the next level.”
HHDr Hillary Hines
Dr Hillary HinesClinical UX Designer • Jamaica
Get in touch

Send a message or book a time.

Choose the option that suits you.

Send a message

Share what your team is working on, what needs to change and where support would help.

* Required fields. Organisation / role is optional.

Book a free 30-minute conversation

Pick a time that works for you. There is no obligation.